Quebec · Justice and safety

Consumer protection complaints in Quebec

Compiled by Mahmoud Halat, checked

Short answer

In Quebec, Office de la protection du consommateur (OPC) handles it.

Who handles it

Office de la protection du consommateur (OPC)

Handles it in Quebec.

Canada Service Map is independent and not a government website. The official page always has the final word.

In every province and territory

The same service across Canada: who handles it and the official link. Quebec is marked.

Province or territoryWho handles itOfficial linkGood to know
British ColumbiaConsumer Protection BCGet consumer helpchecked Pick your issue on the Consumer Help page; it leads you to a complaint if your issue is covered.
AlbertaService Alberta consumer protection (Government of Alberta)File a consumer complaintchecked
SaskatchewanFinancial and Consumer Affairs Authority of Saskatchewan (FCAA)Consumer rights and complaintschecked
ManitobaConsumer Protection Office (Government of Manitoba)How to complainchecked File by phone, email, mail or in person; there is no online form.
OntarioConsumer Protection OntarioFile a complaintchecked
QuebecThis pageOffice de la protection du consommateur (OPC)Resolve a problem with a merchantchecked
New BrunswickFinancial and Consumer Services Commission (FCNB)Submit a complaintchecked
Nova ScotiaConsumer Protection (Service Nova Scotia)Complain about a businesschecked
Prince Edward IslandConsumer Services, Financial and Consumer Services Division (Department of Justice and Public Safety, Government of PEI)None on record
Newfoundland and LabradorConsumer and Financial Services Division (Government Services, Government of Newfoundland and Labrador)Consumer Affairschecked
YukonProfessional Licensing and Regulatory Affairs (Government of Yukon)None on recordCovers only businesses the territory licenses, such as collection agents, real estate, insurance, pawnbrokers and funeral homes.
Northwest TerritoriesConsumer Affairs (Department of Municipal and Community Affairs)Make a consumer complaintchecked
NunavutConsumer Affairs (Government of Nunavut)File a complaintchecked

Cite this page

Canada Service Map, "Consumer protection complaints in Quebec", checked 12 October 2026, https://canadaservicemap.ca/services/consumer-complaint/quebec