Provincial or territorial service · Justice and safety
Complain about a business (consumer protection)
Compiled by Mahmoud Halat, checked
Short answer
Provincial and territorial consumer protection offices explain your rights and take complaints about businesses, contracts and scams.
Who handles it
Each province and territory runs its own. Find yours in the table below.
Canada Service Map is independent and not a government website. The official page always has the final word.
In every province and territory
Who handles it in each province and territory, with the official link.
| Province or territory | Who handles it | Official link | Good to know |
|---|---|---|---|
| British Columbia | Consumer Protection BC | Get consumer helpchecked | Pick your issue on the Consumer Help page; it leads you to a complaint if your issue is covered. |
| Alberta | Service Alberta consumer protection (Government of Alberta) | File a consumer complaintchecked | |
| Saskatchewan | Financial and Consumer Affairs Authority of Saskatchewan (FCAA) | Consumer rights and complaintschecked | |
| Manitoba | Consumer Protection Office (Government of Manitoba) | How to complainchecked | File by phone, email, mail or in person; there is no online form. |
| Ontario | Consumer Protection Ontario | File a complaintchecked | |
| Quebec | Office de la protection du consommateur (OPC) | Resolve a problem with a merchantchecked | |
| New Brunswick | Financial and Consumer Services Commission (FCNB) | Submit a complaintchecked | |
| Nova Scotia | Consumer Protection (Service Nova Scotia) | Complain about a businesschecked | |
| Prince Edward Island | Consumer Services, Financial and Consumer Services Division (Department of Justice and Public Safety, Government of PEI) | None on record | |
| Newfoundland and Labrador | Consumer and Financial Services Division (Government Services, Government of Newfoundland and Labrador) | Consumer Affairschecked | |
| Yukon | Professional Licensing and Regulatory Affairs (Government of Yukon) | None on record | Covers only businesses the territory licenses, such as collection agents, real estate, insurance, pawnbrokers and funeral homes. |
| Northwest Territories | Consumer Affairs (Department of Municipal and Community Affairs) | Make a consumer complaintchecked | |
| Nunavut | Consumer Affairs (Government of Nunavut) | File a complaintchecked |
Cite this page
Canada Service Map, "Complain about a business (consumer protection)", checked 12 October 2026, https://canadaservicemap.ca/services/consumer-complaint