About

About Canada Service Map

Canada Service Map shows who handles a public service where you live, the official link, and the nearest places to go. An independent experiment, built entirely from public data: open data and official government pages. Not a government website.

By Mahmoud Halat, updated

Why it exists

This site lists 7,722 public bodies: federal departments, provinces and territories, municipalities, school boards, hospitals, First Nations and more. Each has its own rules and pages. To renew a health card or check garbage day, you first need to know which one to ask.

This site answers that first question. For 140 common services, it says who handles it where you live and links the official page. It also maps 70,520 places to go, like hospitals, libraries and service centres.

What it is

A directory. It points you to the right public body and its official page, and that page always has the final word. No government made it or reviewed it, and you cannot apply for anything here.

The site never asks who you are. It asks for your location only when you choose to use your location, on the search page or the map (what happens to it). It holds no personal data about anyone: no staff names, and no personal emails or phone numbers.

How it is built

Every record starts in an official or open dataset. Among them are Statistics Canada's Public Sector Universe, its register of public sector organizations, the federal government's list of its own organizations, and the open data of provinces and cities. 54 sources feed the site, each listed with its licence.

Each record keeps the licence of its source. We also use 54 more sources only to cross-check what is here, and show nothing from them: most are under non-commercial or copyright terms.

How it is checked

A script fetches the official links listed for each service. A link passes only when the page loads and is about that service. Each link shows the date it last passed, and a link that fails goes to a person to fix.

Each fact in a service guide, like a fee or a processing time, comes with a short quote from its official page. A script keeps the fact only if that quote is on the page. Across 112 guides, it kept 960 facts and 470 answers to common questions. It dropped 59 facts and 53 answers that failed, and 22 short summaries whose figures no checked fact supports. We never publish the quotes.

The script says who it is, follows each site's robots.txt and waits between requests. When a site blocks it, we leave that site's facts out rather than work around the block.

Where it falls short

Government sites in Prince Edward Island and Yukon, and some in Nunavut, block automated checks, so fewer facts there could be checked. ServiceOntario and most provincial service counters publish no open list of their locations, so they are not on the map. Pools, arenas and community centres appear only where a city publishes them as open data. And 16% of public bodies have no website in any open list we use: the report has the numbers by province.

Who made it

Mahmoud Halat made this site as an independent experiment. He picked the sources and set the rules for checking them.

He has spent the last decade building AI-native software, most of it in health care. If you want something like this built, see his work at mahmoudhalat.com.

Design and hosting

The site is hosted on CiteMET, the hosting platform Mahmoud co-founded, on Cloudflare. Space & Story, the design studio he also co-founded, designed it.

Report a mistake

If something here is wrong or out of date, email mahmoud@spaceandstory.co. Include the page address and what the official page says.

Canada Service Map is independent and not a government website. The official page always has the final word.