---
title: "Complain about a business (consumer protection)"
url: "https://canadaservicemap.ca/services/consumer-complaint"
description: "Complain about a business (consumer protection) in Canada: run by each province and territory. Who handles it in all 13 provinces and territories."
site: "Canada Service Map"
author: "Mahmoud Halat"
publisher: "Space & Story"
lastReviewed: "2026-10-12"
licence: "Built entirely from public data: open data and official government pages. Each record keeps the licence of its source, listed at https://canadaservicemap.ca/data."
---
# Complain about a business (consumer protection)

Provincial or territorial service · Justice and safety

Compiled by Mahmoud Halat, checked 12 October 2026. Not a government website. The official page always has the final word.

## Short answer

Provincial and territorial consumer protection offices explain your rights and take complaints about businesses, contracts and scams.

Each province and territory runs its own. Find yours in the table below.

## In every province and territory

Who handles it in each province and territory, with the official link.

| Province or territory | Who handles it | Official link | Good to know |
|---|---|---|---|
| [British Columbia](https://canadaservicemap.ca/services/consumer-complaint/british-columbia) | Consumer Protection BC | [Get consumer help](https://www.consumerprotectionbc.ca/consumer-help/), checked 12 October 2026 | Pick your issue on the Consumer Help page; it leads you to a complaint if your issue is covered. |
| [Alberta](https://canadaservicemap.ca/services/consumer-complaint/alberta) | Service Alberta consumer protection (Government of Alberta) | [File a consumer complaint](https://www.alberta.ca/file-consumer-complaint), checked 12 October 2026 |  |
| [Saskatchewan](https://canadaservicemap.ca/services/consumer-complaint/saskatchewan) | Financial and Consumer Affairs Authority of Saskatchewan (FCAA) | [Consumer rights and complaints](https://fcaa.gov.sk.ca/consumer-rights), checked 12 October 2026 |  |
| [Manitoba](https://canadaservicemap.ca/services/consumer-complaint/manitoba) | Consumer Protection Office (Government of Manitoba) | [How to complain](https://www.gov.mb.ca/cp/cpo/complaint.html), checked 12 October 2026 | File by phone, email, mail or in person; there is no online form. |
| [Ontario](https://canadaservicemap.ca/services/consumer-complaint/ontario) | Consumer Protection Ontario | [File a complaint](https://www.ontario.ca/page/taking-action-your-consumer-rights), checked 12 October 2026 |  |
| [Quebec](https://canadaservicemap.ca/services/consumer-complaint/quebec) | Office de la protection du consommateur (OPC) | [Resolve a problem with a merchant](https://www.opc.gouv.qc.ca/en/consumer/resolve-problem/steps), checked 12 October 2026 |  |
| [New Brunswick](https://canadaservicemap.ca/services/consumer-complaint/new-brunswick) | Financial and Consumer Services Commission (FCNB) | [Submit a complaint](https://fcnb.ca/en/contact/submit-a-complaint), checked 12 October 2026 |  |
| [Nova Scotia](https://canadaservicemap.ca/services/consumer-complaint/nova-scotia) | Consumer Protection (Service Nova Scotia) | [Complain about a business](https://www.novascotia.ca/make-complaint-about-business), checked 12 October 2026 |  |
| [Prince Edward Island](https://canadaservicemap.ca/services/consumer-complaint/prince-edward-island) | Consumer Services, Financial and Consumer Services Division (Department of Justice and Public Safety, Government of PEI) | None on record |  |
| [Newfoundland and Labrador](https://canadaservicemap.ca/services/consumer-complaint/newfoundland-and-labrador) | Consumer and Financial Services Division (Government Services, Government of Newfoundland and Labrador) | [Consumer Affairs](https://www.gov.nl.ca/gs/consumer/consumer-affairs/), checked 12 October 2026 |  |
| [Yukon](https://canadaservicemap.ca/services/consumer-complaint/yukon) | Professional Licensing and Regulatory Affairs (Government of Yukon) | None on record | Covers only businesses the territory licenses, such as collection agents, real estate, insurance, pawnbrokers and funeral homes. |
| [Northwest Territories](https://canadaservicemap.ca/services/consumer-complaint/northwest-territories) | Consumer Affairs (Department of Municipal and Community Affairs) | [Make a consumer complaint](https://www.maca.gov.nt.ca/en/services/consumer-affairs), checked 12 October 2026 |  |
| [Nunavut](https://canadaservicemap.ca/services/consumer-complaint/nunavut) | Consumer Affairs (Government of Nunavut) | [File a complaint](https://www.gov.nu.ca/en/service-nunavut/consumer-complaint-form), checked 12 October 2026 |  |

## More

- [Contact the police (non-emergency)](https://canadaservicemap.ca/services/police-non-emergency)
- [Get a criminal record check (police check)](https://canadaservicemap.ca/services/criminal-record-check)
- [Apply for a record suspension (pardon)](https://canadaservicemap.ca/services/record-suspension)
- [Get a firearms licence (PAL)](https://canadaservicemap.ca/services/firearms-licence)
- [Report a scam or fraud](https://canadaservicemap.ca/services/report-fraud)
- [Sue for a small amount (small claims)](https://canadaservicemap.ca/services/small-claims)

## Cite this page

Canada Service Map, "Complain about a business (consumer protection)", checked 12 October 2026, https://canadaservicemap.ca/services/consumer-complaint